E-COMMERCE

E-COMMERCE

Electronic Commerce is the process of doing business electronically

Online Commerce started with the invention of Electronic Data Interchange(EDI), a form of electronic commerce, which deals with the electronic transmission of prefomatted business transaction documents.
E-Commerce is not a single technology but a combination of sophisitacted technologies and business services integrated to provide instant transaction and response to consumer.
E-Commerce is a collection of technologies, processes and strategies.
E-Commerce is a business anywhere around the world at any time.
E-Commerce has become very popular after invention of Internet.

E-Commerce with Internet has many benefits like .

• Lower cost of Operation
• Better Interaction with consumer.
• Business at any time.
• Personal Solution to consumer.
• Instant transaction for Business.
• Instant response and status of delivery for consumer and World Wide reach etc.
• Provide updated information
• Paper less transaction
• Services can be setup anywhere.
• Availablity of business services all around the world.
• Online Inventory management
• Creation of new markets without incurring large cost
• Reduced advertising cost

There are some problems areas of E-Commerce, like:.

• Security problems for data and payments
• False claim of organisation to customer.
• Virtual presence of goods on net do not assure that actual goods would also be same
• Payment modes are risky like payments through credit card etc.

Overall the E-Commerce is a successful concept for business/ services like education, health services, logistics services, stock market and CRM(Customer Relationship Management) call centers etc.